Technical Support

If you experience problems connecting to the Internet, walk through these quick steps before calling for technical support.

If you have purchased a new computer, router, or replaced your network card, please call Watch Communications Technical Support at 1-888-821-7879. Your computer or router has a unique number, called a MAC Address, which we need to enter into our system to allow it to access our service. A support technician can walk you through finding this number or, in some cases, may be able to find it automatically by looking at the information reported by our modem.

Otherwise, you also might try shutting down your computer, turning it back on, and trying to get onto the internet again.

If you are still experiencing problems, please call 1-888-821-7879. Our experienced support staff will do the best they can to help you resolve problems with your internet service.